
Which you choose depends on the amount of the debt and the limits and requirements surrounding small claims court in your city and state. If payment reminders don’t work, you have two options: you can either accept the loss and move on, or you can pursue the debt in small claims court. What if payment request emails for overdue invoices don’t work? Whereas a message for a payment that’s more than two weeks past due may need to be mailed and texted in order to ensure it’s been received. For example, a message sent on the payment due date doesn’t need to be supplemented with a phone call or text message. Just make sure not to go overboard by sending too many messages at once. Using multiple methods can help you to reach a client. You want to ensure that your clients are receiving your invoices and payment reminders and that they aren’t being sent to the wrong address.

If emails don’t get a response, try supplementing them with a text, phone call, or even mailing a printed copy to the address you have on file. Whenever possible, use email as it will provide you with an electronic paper trail, detailing when your messages were sent, what they said, and which address they were sent to.

The most common ways to send overdue invoice letters include: But, when payments start to get really behind, it’s fair game to use any methods available. Ideally, you want to send past due invoice notices via the same method you used to communicate with the client initially. How can I send a payment reminder to a client?
